Testimonials:
-Matt S. Director of Buildings and Grounds
"As the Director of Buildings and Grounds at a K-12 district in South Chicago Land, my experience with RCS has been exceptional. RCS stands out for its unwavering reliability and immediate responsiveness when it comes to addressing issues. What sets them apart is their proactive problem-solving approach, often resolving concerns over the phone without the need for a service call. This personalized assistance makes me feel valued and cared for, rather than just another entry in their records—a feeling I attribute to their local presence.
In the fast-paced environment of a school district, where every situation tends to be urgent, RCS excels in understanding and responding to our needs promptly. Their specialization in serving schools is evident in their thorough service provision. They have successfully serviced our intercoms, conducted annual testing and inspections of our fire alarm system, and seamlessly transitioned us to synchronized Sapling wireless clocks along with an upgraded sound system.
What truly cemented RCS's commitment to customer care was their intervention when we faced challenges with our unique proprietary fire alarm system from a national company. Despite receiving no responses from the national entity, RCS stepped in and resolved the issue efficiently. Additionally, they went above and beyond by sourcing parts for our obsolete clock system, which saved the district a significant amount of money. Mike, the owner, demonstrated remarkable dedication and resourcefulness in this regard.
Overall, RCS's dedication to reliability, personalized service, and a deep understanding of the urgency inherent in a school environment makes them an invaluable partner. Their proactive problem-solving and commitment to their clients' needs are a testament to their professionalism and genuine care for their customers. I highly recommend RCS for any institution seeking a responsive, knowledgeable, and supportive service provider."
03.
"As the Director of Buildings and Grounds at a K-12 district in South Chicago Land, my experience with RCS has been exceptional. RCS stands out for its unwavering reliability and immediate responsiveness when it comes to addressing issues. What sets them apart is their proactive problem-solving approach, often resolving concerns over the phone without the need for a service call. This personalized assistance makes me feel valued and cared for, rather than just another entry in their records—a feeling I attribute to their local presence.
In the fast-paced environment of a school district, where every situation tends to be urgent, RCS excels in understanding and responding to our needs promptly. Their specialization in serving schools is evident in their thorough service provision. They have successfully serviced our intercoms, conducted annual testing and inspections of our fire alarm system, and seamlessly transitioned us to synchronized Sapling wireless clocks along with an upgraded sound system.
What truly cemented RCS's commitment to customer care was their intervention when we faced challenges with our unique proprietary fire alarm system from a national company. Despite receiving no responses from the national entity, RCS stepped in and resolved the issue efficiently. Additionally, they went above and beyond by sourcing parts for our obsolete clock system, which saved the district a significant amount of money. Mike, the owner, demonstrated remarkable dedication and resourcefulness in this regard.
Overall, RCS's dedication to reliability, personalized service, and a deep understanding of the urgency inherent in a school environment makes them an invaluable partner. Their proactive problem-solving and commitment to their clients' needs are a testament to their professionalism and genuine care for their customers. I highly recommend RCS for any institution seeking a responsive, knowledgeable, and supportive service provider."